Last updated: May 2026
ScoutScore ("we", "our", "us") is operated by Growth Ninja, Melbourne from Australia. This policy explains what personal data we collect, why we collect it, how we use it, and your rights as a user. We take privacy seriously and keep this policy in plain English.
We collect only what we need to operate the service:
| Data | Why we collect it |
|---|---|
| Email address | Account creation, login, transactional emails |
| Password (hashed) | Account security — we never store plaintext passwords |
| Payment records | Processing your purchase via Lemon Squeezy |
| Job descriptions you submit | To generate your candidate shortlist report |
| Search parameters (location, seniority, industry) | To run your search |
| Reports you generate | Stored in your dashboard for your reference |
| Usage data (credits used, searches run) | To manage your account and enforce plan limits |
| Session data (login state) | To keep you logged in |
We do not collect:
We use your data to:
We do not:
To deliver ScoutScore, we work with the following trusted processors. Each receives only the minimum data needed for their function:
What they receive: Job description text and candidate profile data (sourced from public LinkedIn profiles) for the purpose of generating your report. No account or personal data is sent.
What they receive: Your email address and payment details to process transactions. We never see or store your card details.
What they receive: Your email address and the content of transactional emails (verification, receipts, password resets).
What it does: Retrieves publicly available LinkedIn profile data to build your candidate shortlist. We use third-party infrastructure for this purpose. No LinkedIn credentials or account access is involved on your end.
ScoutScore is not affiliated with LinkedIn Corporation.
ScoutScore retrieves and displays information from publicly available LinkedIn profiles. This data is fetched at the time of your search and included in your report.
We do not maintain a permanent database of candidate profiles. Profile data exists in your report while your account is active.
If you are a candidate and believe your information has been used inappropriately, contact us at hello@scoutscore.app and we will investigate promptly.
| Data type | Retention period |
|---|---|
| Account data (email, hashed password) | While your account is active, then 90 days after deletion request |
| Reports and search history | While your account is active, deleted within 30 days of account deletion |
| Payment records | 7 years (required by Australian tax law) |
| Usage logs | 90 days for security and debugging |
To delete your account and all associated data, email hello@scoutscore.app. We will action deletion requests within 30 days.
Depending on your location, you may have the right to:
To exercise any right, email hello@scoutscore.app. We respond within 30 days.
ScoutScore is operated from Australia and complies with the Australian Privacy Act 1988 (APPs). For users in the EU, we also apply GDPR principles. For California users, we apply CCPA rights.
ScoutScore uses a single session cookie to keep you logged in. It contains only an encrypted session identifier — no personal information, no tracking data.
We do not use:
We protect your data using:
No system is 100% secure. If you discover a security issue, please report it to hello@scoutscore.app.
We may update this policy from time to time. When we do, we will update the "Last updated" date at the top. For significant changes, we will notify you by email.
Privacy questions or requests:
Email: hello@scoutscore.app
We aim to respond within 2 business days.